Welcome to Watchguard Online Support and Customer Services. Please read the online Knowledge Base or submit a ticket and one of our team will be happy to deal with your request. You may also call our Watchguard team on +44(0)3300 881114

Search the Portal

Recent Articles

JUN21
Dark Web Bake Sale

[image] This week on the podcast we discuss an often overlooked item for sale on underground forums, authentication cookies. Before that though, we’ll cover a few surprising stats from a recent ransomware study by Cybereason and an update...

Security Updates by Marc Laliberte
JUN15
Anom

[image] This week on the podcast, we discuss operation Trojan Shield, a multi-year program where the FBI in partnership with international law enforcement agencies developed and distributed an encrypted communications application on the...

Security Updates by Marc Laliberte
JUN15
Law Enforcement Agencies Went the Extra Mile with An0m

[image] In an operation headed by the US Federal Bureau of Investigation (FBI) and Australian Federal Police (AFP), international law enforcement agencies managed to gather 27 million encrypted messages used for criminal communications, through...

Security Updates by Josh Stuifbergen
JUN11
FIFA 21 Source Code Leak From Member of Reemerging Hacking Group

[image] A KickAss hacking group member (not the Torrent group) who goes by Leakbook claims to have the full FIFA 21 source code, which they have listed for sale on a popular hacking forum. In addition to the FIFA 21 source code they also claim...

Security Updates by Trevor Collins
JUN7
Atomic Flashcards

[image] This week on the podcast, we take a look at how soldiers unknowingly leaked highly-sensitive information about the United States’ foreign nuclear arsenal and discuss how we can reprogram humans to not make similar mistakes. We also cover...

Security Updates by Marc Laliberte
MAY28
“The Biggest Cyber Attack In New Zealand’s History”

A large cyber attack has caused chaos in the New Zealand healthcare system over the past few weeks. Multiple hospitals in New Zealand became crippled due to locked phone lines and computers from a large ransomware attack. Though the ransom note didn’t contain a dollar amount the note indicates a “ransomware event” according to the […] Read More - “The Biggest Cyber Attack In New Zealand’s History”

Security Updates by Trevor Collins
MAY26
WiFi FragAttacks

[image] A few years ago, in 2017, researchers Mathy Vanhoef and Frank Piessens published a whitepaper showcasing serious vulnerabilities within practically all modern protected Wi-Fi networks. The vulnerabilities lie within the Wi-Fi standard...

Security Updates by Ryan Estes
MAY26
An Epic Battle

[image] This week on the podcast we cover an epic battle between a video game giant and a tech behemoth that has the potential to change mobile security forever. After that, we cover updates to several recent security events including the...

Security Updates by Marc Laliberte
MAY18
Oil for Ransom

[image] This week on the podcast we cover the ransomware attack against Colonial Pipeline which left the east coast of the United States in fear of gas shortages for more than a week. We’ll discuss the threat actors behind it, how they possibly...

Security Updates by Marc Laliberte
MAY13
Biden Orders Massive Overhaul of Federal Agency Security

[image] In response to recent cybersecurity incidences like the SolarWinds breach, Microsoft Exchange Server vulnerabilities, and the Colonial Pipeline ransomware attack, President Biden signed an executive order to increase the cybersecurity...

Security Updates by Trevor Collins
MAY12
21 Nails

[image] This week on the podcast we cover a 12 year old vulnerability in Dell’s firmware update driver impacting hundreds of millions of servers, workstations and tablets. Then, we dive in to 21 nails, a collection of vulnerabilities in the Exim...

Security Updates by Marc Laliberte
MAY6
DC Police Alleged Victim of Double-Extortion Ransomware Attack

[image] Another day, another breach. Although, this time, the victim is the Metropolitan Police Department in Washington D.C. and the breach was induced by double-extortion ransomware known as Babuk. The group behind the ransomware attack, the...

Security Updates by Ryan Estes
MAY6
Understanding How Rising Cryptocurrency Prices Affect Cybersecurity

[image] In the past few months there has been a dramatic increase in cryptocurrency prices. In fact, the crypto market value topped $2 trillion for the first time in history and bitcoin, the largest form of digital currency, hit a record high of...

Security Updates by The Editor
MAY4
2021 World Password Day: How Many Will Be Stolen This Year?

[image] You know what they say about passwords… You’re only one weak password away from a breach. Despite the increasing sophistication of hacker technologies and tools, the easiest step of a hack is still cracking the password. In fact, it’s so...

Security Updates by Sam Manjarres
MAY3
What Is Same-Origin Policy?

[image] This week on the podcast, we mourn a Dan Kaminsky, a well-loved hacker responsible for identifying one of the biggest vulnerabilities in the history of the internet. Then, we continue our dive into web app security standards with a...

Security Updates by Marc Laliberte
APR28
China’s Explicitly Biased Face Recognition Model

[image] According to an article by Techdirt, the Chinese government has created “Uyghur alarms” by an explicitly biased face recognition service which they are using. China uses face recognition to identify and target Uyghur people. Under the...

Security Updates by Trevor Collins
APR28
Cellebrite Good Times

This week on the podcast, we cover Signal CEO Moxie Marlinspike’s analysis of a phone forensic analysis tool made by the grey-hat hacking organization Cellebrite. Before that though, we cover another solved mystery from the SolarWinds Orion saga. Read More - Cellebrite Good Times

Security Updates by Marc Laliberte
APR21
Judge Rules FBI Can Hack Into Exchange Servers

[image] (Updated 04/22/2021 to include court order) For the last few months, we have seen Exchange Servers fall to vulnerabilities from the HAFNIUN attacks. Even after Microsoft released patches for the serious flaws, we continue to see...

Security Updates by Trevor Collins
APR21
On A Tuesday

[image] This week on the podcast we cover a couple of major events from April’s Patch Tuesday including four new remote code execution vulnerabilities in Exchange Server and some additional developments in the saga of March’s Exchange Server...

Security Updates by Marc Laliberte
APR14
Combating Disinformation with Nina Jankowicz Rewind

[image] This week on the podcast, we go back to one of our favorite episodes from last year near the start of the pandemic where we sat down with security expert Nina Jankowicz to discuss what the rapid change to remote work would mean for...

Security Updates by Marc Laliberte